As I posted above, Tomy is a major Japanese toy company, unlike Eaglemoss, they know what they’re doing.
I had the same thing happen, I bet the random $600 charge from a foreign country set off a lot of fraud alerts, which is why the numbers dropped. Presumably they’ll come back up once everyone gets their charges sorted.
Well I had called twice and they assured me they both times they were going to send out emails to a workable link to fix the credit issue. The first one they sent out led to no where. I told them this and then same person twice told me they where aware of the problems and were getting it sorted out. I even recieved an email in this
I was sent this email today which would be day 5. I had called again today and they close early on Friday. Not sure how to take this..
Subject: TOMY Prestige Select Campaign Currently Being Finalized
Hello
Please note that campaign called 32 Inch Star Trek Enterprise – Die Cast Metal Replica is currently being processed and finalized.
Please note that if you received a failed contribution email notice and wanted to re-try your credit card, you will not be able to do this at this time.
Thank you.
Not sure if it means it's too late to try or if they are still working on the problem. There was no way to use the website since everything in my account was deleted on their end when it concerns my contributions.